Iris is an AI-powered IT support agent that triages, self-heals, and autonomously remediates issues across your fleet — without waiting for a human to intervene.
How Iris Works
Iris starts simple and escalates intelligently — only involving humans when it truly needs to.
Iris instantly classifies every incoming IT issue, applies known fix rules, and resolves the most common problems in seconds — no ticket required.
For issues that need reasoning, Iris uses its on-device AI to diagnose root causes and run targeted remediation — restarting services, fixing permissions, clearing faults.
Complex multi-step fixes — patch rollbacks, driver conflicts, configuration drift — are handled autonomously. Iris works through it so your team doesn't have to.
When Iris exhausts its options, it escalates to the right person — with full diagnostic context, attempted fixes, and a suggested next step already prepared.
What Iris Handles
Iris covers the full range of day-to-day IT headaches — so your engineers focus on what matters.
Silent installs, failed updates, version conflicts and rollbacks — handled automatically.
Password resets, locked accounts, permission issues and MFA problems resolved instantly.
DNS faults, VPN drops, proxy issues and Wi-Fi conflicts diagnosed and fixed automatically.
High CPU, memory leaks, disk pressure and slow boot times identified and resolved.
Patch compliance checks, security alerts and vulnerability remediation — automated and audited.
Driver failures, device conflicts and peripheral issues diagnosed with full hardware context.
Crashed services, stuck processes and dependency failures restarted and monitored automatically.
Clock drift, time sync failures, event log anomalies and system integrity issues — proactively caught.
Download, install, and your demo activates automatically on first launch. No sign-up. No credit card. Just Iris, working.
Download for Windows